When the Robot Was Kinder Than the Doctor
We always thought computers might beat doctors at finding diseases. Not at being warm. A 2026 JAMA paper says AI chatbot replies now score higher than doctor replies on empathy. The chatbot did not learn to care. The doctor got buried under paperwork. The real question is what AI is for — and what it absolutely is not.
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When the Robot Was Kinder Than the DoctorI have been thinking about this study for two days now. A group of researchers asked people to read replies to medical questions. Some replies were written by r - 2
How the Doctor Got BuriedNobody decided to take doctors away from their patients. There was no meeting. No memo. It happened slowly, one small thing at a time, until the doctor could ba - 3
Digging the Doctor OutHere is the thought I keep returning to. What if AI's real job is not to be the doctor, but to dig the doctor out from under the pile? The JAMA authors have a - 4
AI Is a Helper, Not a Stand-InAI is not your doctor. It is not pretending to be one. The day we forget that is the day we lose something that took a long time to build. I want to apply that
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